"Normal way"? "Standard Practice"? Do they teach this stuff in airline CEO school? What they attempt to preserve the next day, ie, their brand, does nothing to comfort the travelling public when it's all over the news the night before. In Alitalias' case, distancing themselves from the operator whilst children are in hospital from the crash just seems cold & heartless. But apparently it's not illegal.
Standing by your operators & tending to the tramatised would serve the brand better in my opinion.
|Anyone bring the white paint?|
|US Airways flight 1549, which ditched in the Hudson River, proudly on|
display in a museum in Charlotte NC, USA.